Shipping and File Delivery Policy
Delivery Method:
All products are delivered digitally through secure direct downloads or email. No physical shipping is involved. After completing your purchase, you will receive instructions to access your files via the method specified during checkout.
Delivery Timeframe:
Instant or Within 24 Hours: Most digital products are available for immediate download upon successful payment. However, in some cases, delivery may take up to 24 hours.
Delayed Deliveries: If you do not receive your product within the specified timeframe, please check your spam or junk folder for the delivery email. If you still experience issues, contact our support team for assistance.
File Formats:
Access and Download Instructions
Upon payment confirmation:
Email Delivery: You will receive an email containing a download link or the file as an attachment.
Account Access: For registered users, files may also be accessible through your account dashboard under the “Downloads” or “Orders” section.
Incomplete or Failed Deliveries
We strive to ensure seamless delivery. However, if:
- The download link is broken or inaccessible.
- You did not receive the email with the download link.
- The file delivered does not match the product description.
- Please notify our support team within 7 days of purchase. Include your order number and details about the issue to expedite resolution.
Re-downloads and Accessibility
Support and Assistance
For any concerns or assistance with your order, our support team is here to help. Contact us via:
Email: info@locationscloud.com
Phone: + 1 (470) 5589678 (USA)